Privacy Policy

1. Information We Collect

1.1 Information You Provide

• Account information: Name, email address, and password when you create an account.
• Billing information: Payment details processed securely through our third-party payment processor. We do not store full credit card numbers on our servers.
• Facebook Page data: When you connect your Facebook account, we access your Page data (posts, engagement metrics, page insights) through the Meta Graph API with your explicit authorization.
• Competitor analysis data: Facebook Page URLs and publicly available data from competitor pages that you choose to track.
• API keys: Any API keys you provide are stored using industry-standard encryption (AES-256).

1.2 Information Collected Automatically

• Usage data: Pages visited, features used, actions taken within the platform.
• Device information: Browser type, operating system, device type, screen resolution.
• Log data: IP address, access times, referring URLs, error logs.
• Cookies and similar technologies: See our Cookie Policy for details.

1.3 Information from Third Parties

• Facebook/Meta: Page insights, post performance data, and audience demographics when you authorize access.
• Publicly available data: Competitor page information that is publicly accessible on Facebook.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain the Service: Deliver competitive analysis, AI-generated content suggestions, scheduling features, and analytics dashboards.
• Improve the Service: Analyze usage patterns, identify bugs, and develop new features.
• Personalize your experience: Tailor content suggestions and insights based on your industry and competitors.
• Communicate with you: Send account notifications, support responses, product updates, and (with your consent) marketing communications.
• Process payments: Manage your subscription and billing.
• Ensure security: Detect and prevent fraud, abuse, and unauthorized access.
• Comply with legal obligations: Respond to legal requests and enforce our terms.

3. Third-Party Services

We use the following third-party services to operate PageGrowthPro:

Each third-party service operates under its own privacy policy. We encourage you to review their respective policies. We only share the minimum data necessary for each service to function.

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies: Required for authentication and core platform functionality.
• Preference cookies: Remember your settings and display preferences.
• Analytics cookies: Help us understand how you use the platform so we can improve it.

For full details, please see our Cookie Policy.

5. Data Retention and Deletion

We retain your personal data only for as long as necessary to provide the Service and fulfill the purposes described in this policy.

• Active accounts: Data is retained for the duration of your subscription.
• Cancelled accounts: We retain basic account data for 30 days after cancellation to allow reactivation, then permanently delete it.
• Account deletion: You may request full deletion of your account and all associated data at any time through your account settings or by contacting us. Deletion is completed within 30 days of your request.
• Billing records: We retain billing records for up to 7 years as required by tax and accounting regulations.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Under GDPR (European Economic Area)

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data ("right to be forgotten").
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to restrict processing: Request that we limit how we use your data.
• Right to object: Object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent.

Under CCPA (California)

• Right to know: Request disclosure of what personal information we collect, use, and share.
• Right to delete: Request deletion of your personal information.
• Right to opt-out: Opt out of the "sale" of personal information. Note: We do not sell personal information.
• Right to non-discrimination: Exercise your rights without receiving discriminatory treatment.

To exercise any of these rights, contact us at support@pagegrowthpro.com. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption of data in transit (TLS/SSL) and at rest (AES-256 for sensitive data such as API keys), secure authentication through Supabase, regular security audits, and access controls limiting data access to authorized personnel only. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own, including the United States, where our servers and third-party service providers are located. We ensure that appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

PageGrowthPro is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at support@pagegrowthpro.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a prominent notice on our platform at least 30 days before the changes take effect. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: